The demand for highway construction, maintenance, and operations workers is growing, while at the same time, emerging technologies require these...
organizational support & improvement
Recent Products
Stakeholder and Subject Matter Expert Feedback Regarding the Content of a New Jersey Ocean Acidification Action Plan
This report summarizes stakeholder and subject matter expert feedback regarding the potential elements and content of a New Jersey Ocean Acidification (OA) Action Plan. Feedback was provided by twenty-eight individuals through a stakeholder engagement process which...
Tech Fitness for Local Elected Officials and Administrators
These articles were designed to help local government leaders develop “tech fitness” for their organizations. The idea of tech fitness is to ensure that organizations can meet expectations for technologically driven services, which today, include most government...
AI in Local Government, Helpful or Harmful?
Chatbots are software programs that use natural language processing to have conversations with people. Also called conversational agents, they can answer questions, provide recommendations, and complete tasks. Leading companies like Google, Microsoft, and Amazon, and...
TECH UPDATES: What Municipal CAOs Need to Know, Part 1: Tech Fitness and Cyber Hygiene
There are two basic elements of technology that every municipality must have. Most places already do this, but it doesn’t hurt to highlight them. The first is an expert to advise you and your governing body on technology issues. As with other experts you hire—a police...