By Marc Pfeiffer (Published January 1, 2025 at ICMA.org) Practical guidance on auditing IT infrastructure, managing technology budgets, staffing IT...
communication
TECH UPDATES: Essential Technology Questions (and Answers) for Decision-Makers
By Marc Pfeiffer (Published December 1, 2025 at ICMA.org) Practical technology guidance to improve digital services, manage IT infrastructure,...
TECH UPDATES: Digital Tools for City/County Communications
By Marc Pfeiffer (Published October 1, 2025 at ICMA.org) Technology is rapidly changing how local governments communicate with the public. Here’s...
Recent Products
Current and Future Coastal Flood Inundation of Roadways in New Jersey
Roadway flood inundation can impede travel to work, the distribution of goods, public access to essential services, and emergency response operations. Knowing where and when roads may flood is essential for emergency planning as well as the implementation of the...
Historical Timelines of Climate Change Mitigation and Adaptation Policy in New Jersey: 2026 Update
This report provides a 2026 update of historical timelines with respect to New Jersey’s efforts to reduce greenhouse gas emissions (i.e., climate change mitigation) as well as reduce its vulnerability to climate change impacts (i.e., climate change adaptation). These...
Large-Scale Thermal Energy Network Systems in New Jersey: Feasibility, Marketability, Benefits, and Costs
Modern Rate Design in the Northeast: Unlocking Efficiency, Affordability, and Electrification
The Northeast is home to some of the highest energy costs in the country, and with demand continuing to rise, affordability is an urgent concern. For decades, rate design has been an important tool to manage costs and encourage efficiency. Yet traditional approaches...